Operations & Efficiency
Expert articles and analysis related to operations & efficiency.
AI Summary — Last 24 Hours
In the last 24 hours, operational efficiency and care delivery transformation have been shaped by renewed provider emphasis on reducing network leakage through technology, as vendors like Persivia promote platforms such as CareSpace to help ACOs and health systems improve care management and patient retention across value-based contracts (source). At the same time, critical commentary is intensifying around rapid AI adoption in clinical documentation—while ambient scribe technologies offer operational advantages, new evidence and physician voices caution that AI-generated notes may risk patient safety.
Related Articles
How regulating clinical empathy prevents physician burnout
“When empathy is recognition rather than absorption, it nourishes instead of depletes. It becomes sustainable.” Eva Minkoff shares this thought in our collaborative book, White Coats, Human Hearts, fe...
How artificial intelligence documentation hurts patients
If you have spent any time with the current generation of artificial intelligence (AI)-assisted documentation tools, you have probably noticed something that is difficult to articulate but impossible ...
How credentialing and culture impact physician mental health
It is 3 a.m. and you are wide awake, not because of your overnight shift or a surgery you are prepping for, but because the stress you have been carrying for months will not let you sleep. You know yo...
Why current solutions to physician burnout are failing
After a decade of wellness programs, mindfulness apps, reduced shift lengths, scribes, and employee assistance programs, physician burnout rates are essentially unchanged. The AMA’s 2023 national surv...
1 in 5 considered quitting due to pain. What healthcare leaders can do now
1 in 5 considered quitting due to pain. What healthcare leaders can do now - Becker's Hospital Review  Becker's Hospital Review
The hidden risks of AI documentation tools in clinical practice
Artificial intelligence has already entered the exam room. You may or may not have noticed. In my own practice, I sometimes use an ambient scribe during patient visits. Not for every encounter, but fo...
MWC26: Value in motion and the moment AI became operational
MWC26: Value in motion and the moment AI became operational  PwC
Readers & Leaders: How to make a tech transformation stick
Readers & Leaders: How to make a tech transformation stick  McKinsey & Company
Leading Off: A leader’s guide to finding your competitive edge with AI
Leading Off: A leader’s guide to finding your competitive edge with AI  McKinsey & Company